Our Data Policies

Cookie Policy

What are Cookies      

Cookies are small, often encrypted text files, used by web developers to help users navigate their websites efficiently and perform certain functions.

The problem with cookies is both one of privacy - what is being registered? - and one of transparency - who is tracking you, for what purpose, where does the data go, and for how long does it stay?

Why do we use cookies

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site, such as the number of visitors. They also help us to:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below.

Types of Cookies

Essential and non-essential cookies?

Essential cookies are cookies that are likely to be deemed essential are those used for the shopping basket and checkout, those that provide security for online banking services and those that help ensure that your page loads quickly by distributing the workload.

Non-essential cookies are any cookies used for analytical purposes to count the number of visitors to a website, any cookies used by first party or third-party advertisers, including affiliates, and cookies used to recognise the user when they return to a website, so they receive a tailored greeting or optimised landing page.

Session and persistent cookies?

Web pages have no memories. A user going from page to page will be treated by the website as a completely new visitor. Session cookies enable the website you are visiting to keep track of your movement from page to page, so you don't get asked for the same information you've already given to the site.

Persistent cookies- these remain on your hard drive until you erase them, or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last. Persistent cookies help websites remember your information and settings when you visit them in the future. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others.

First and third-party cookies?

Cookies can be set by the website you have browsed, i.e. the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing. Advertising networks are the most common begetters of third-party cookies; they use them to track a user across multiple websites, activity which they can then use to tailor their ads.

Cookies used on our website

Statistics

Marketing

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Website Disclaimer

While we have made every effort to provide accurate and up to date information on our website, the law is constantly changing and affects each person or business in different ways. The information contained within this website is no substitute for specific advice and we will not accept liability if you rely solely on information from the website.

It is important that you read this page as it contains important information regarding accessing our website.

By accessing this website you agree to the terms and conditions set out below:

1 - General

1.1 This website is published by Finsbury Robinson Ltd. The following statements apply to this website.

1.2 This website is issued in the United Kingdom and is intended for the information and use of United Kingdom residents only.

2 - Content

2.1 This website is for information only. Unless otherwise stated it is not intended to offer advice and is not to be taken as, in any way, offering to sell any product or provide any service.

2.2 We retain the copyright for the pages of this website and the material and information contained in those pages, with all rights reserved by us.

2.3 The pages of this site may not, in whole or in part, be reproduced, copied stored, transmitted or used by any party, except for the purpose of downloading for private, non-commercial, viewing purposes or where we have given our prior written consent. You must not alter anything on this website and no material from this site may be used on any other website. No links may be created to this site without our prior written consent.

2.4 We may make changes to the information contained within this site at any time without updating this site to reflect those changes. We will not be liable for errors, omissions or for information becoming out of date. If you are in any doubt as to the accuracy and currency of any information contained within the pages of this site, or you require any further information, you should contact us.

3 - Downloads

3.1 Any software is downloaded at your own risk. We do not warrant the suitability of any software which is downloaded and accept no liability for any problems with your computer that may arise as a result.

4 - Liability

4.1 We will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.

5 - Links

5.1 This website may provide links to other websites from time to time. Linked sites are not under our control and the provision of a linked site is not evidence of any endorsement by us of the material held there. We do not accept responsibility in any way for the content of any linked site, or any link contained within a linked site, or for any material you may encounter when you leave this website (whether knowingly, or not).

6 - Emails

6.1 We do not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you are concerned about this please consider other means of communication. You are responsible for ensuring any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.

7 - Personal Information

7.1 We will use any personal data you have given to provide product and service information requested and to keep you informed of any changes to that information. Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will comply with the Data Protection Act 1998. We endorse and adhere to the Data Protection principles as set out in the Data Protection Act 1998. These principles are designed so that we undertake to ensure your data is:

  • Fairly and lawfully processed
  • Processed for limited purposes and not in a way incompatible with those purposes
  • Adequate, relevant and not excessive
  • Accurate and kept up to date
  • Not kept for longer than is necessary
  • Processed in line with the data subject's rights
  • Kept secure
  • Not transferred to a country which does not have adequate data protection laws

7.2 When we collect any personal data from you, we will inform you why we are collecting your data and what we intend to use it for.

7.3 We may need to pass your details to another company outside of Finsbury Robinson purely to transact your requests effectively. However, your data will not be passed outside of Finsbury Robinson for any other purpose.

8 - Cookies

8.1 This website uses cookies. Please see our Our Cookie Policy page.

The terms of, and the use of, this website shall be governed by English law.

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